When you connect to WiFi you will have the option to purchase WiFi vouchers. The voucher can be redeemed instantly, and is also sent to your email address if you wish to use it later or have purchased multiple vouchers. Purchase vouchers in 5 easy steps: STEP 1 of 5 First, on the splash page, click “Buy Vouchers”: STEP 2 of 5 Choose from the list of available WiFi passes: STEP 3 of 5 Enter […]
Hotel WiFi requirements differ from the more common needs of restaurants and bars. Fydelia offers solutions to cater for these differences in the following ways: Simplified pricing Fydelia does not calculate charges per access point or on a per-room basis. Instead we prefer fixed per-venue pricing with rates that fit your budget. Additional areas such as bars, restaurants, games spaces, spas and so on are all included under one single fee charged monthly or with discounts […]
When you log in to the Fydelia portal, you will be greeted with a dashboard overview of your organisation. There are a number of sections: Top 3 performing venues The first section is a quick-view of the last 30 days of activity. By hovering you can inspect the dates and corresponding visits across each graph: Live venue activity See a month-on-month comparison of activity across all your venues Engagement by hour With this visualisation, […]
Logging in Visit https://ondemand.fydelia.com and enter your email and password: If you have been issued with a username but have no password, use the Lost password link to access the system Account Switcher If you are an agency or reseller, you can switch between your sub-accounts by choosing it from the dropdown at the top of the screen: Main Panel Overview Splash page list Create new splash page Folder list (default is “Unsorted”) The hardware used by the splash […]
It’s easy to direct your guests to a website or even your Facebook or Instagram page once they have logged in to WiFI While editing your splash page just hover the form and choose “EDIT” Then scroll down the settings until you find the Continue URL setting: Choose YES and enter the Continue URL Note: Some splash forms, such as UniFI, also support the ability to send a returning customer to a different URL after […]
Presence analytics are really where Fydelia’s power lies for reporting. For detailed reporting you will need to enable the Analytics API on your Meraki dashboard.We’ll need to know your validator code for your WLAN used for the splash page. To get that, and set up your Analytics with Fydelia: 1. In the Meraki dashboard, under Organization, select Location Analytics.2. Make sure Analytics and CMX API are enabled3. Please reply to this mail with your Validator […]
