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Applying an SSL Certiificate to your MikroTik HotSpot

When a guest logs in to your Fydelia splash page, Fydelia will submit the login form back to the MikroTik hotspot.  Therefore, if you’re using Fydelia with the secure HTTPS protocol (this is default and recommended), it is essential to ensure that the hotspot has a valid SSL certificate. If you do not have a valid SSL certificate, the guest will receive security warnings when submitting the form. STEP 1: Upload your cert files Now […]

Guest internet Voucher coupon generation on MikroTik

When you create new vouchers on the Fydelia portal in conjunction with MikroTik hardware, you will need to create Users and User Profiles on the RouterBoard that correspond with the various voucher durations. For example if you create a 1 day voucher (1440 minutes), you must ensure that a user exists named “Fydelia_1440”. NOTE: This works for any duration, even custom ones.  Just make sure that the format of the username is always Fydelia_<time_in_minutes> The […]

Guest Email validation with MikroTik

With Fydelia splash pages you can enable email validation, which will provide temporary access to a guest while they validate their email.  Once validated, they will gain longer uninterrupted access to the internet with criteria that you specify. In this guide we will set up two separate users and profiles in MikroTik: It is useful to note that a guest can validate their email from any device, even via mobile data and not WiFi.  The […]

Creating a Fydelia captive HotSpot portal on a MikroTik RouterBoard

MikroTik RouterBoard External Captive Portal Setup IMPORTANT: For Version 7.x, Fydelia has been tested successfully on 7.14. Fydelia has also been tested against V6.48. This device works in a slightly different way to the traditional approach.  When a hotspot is enabled, some splash page files are created on the router.  In order to support an External Captive Portal such as Fydelia, you need to update the login file so that it redirects out to your […]

Finding and editing your splash page

When you purchase the Fydelia feature from MarketPlace, a default splash page is created for you. In this article you will learn how to: Use the account switcher List splash pages available Edit your splash page You need to be logged into your Fydelia account first.  Click here for the how-to. 1. Switch accounts Each Plasma Organisation shows as a new account in Fydelia.  They are created automatically. To switch between them, just use the drop down: […]

Accessing your Fydelia dashboard

In this article you will learn how to access your Fydelia account from the Plasma dashboard Retrieve your Fydelia password Steps 1. Click the dashboard link in Plasma 2. Choose the password retrieval option Since you won’t yet have your password, click on the link: 3. Enter the email you use in the Plasma Console 4. You will receive an email with instructions Follow the instructions to be able to access your profile, and choose […]