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Getting Started
- Adding a new client account
- Adding another account user
- Age-based marketing redirects
- Connecting your Access Point with a PoE Power Injector
- Custom domains and white labelling
- DOB Redirect - landing page based on visitors' age
- Downloading your invoices
- Enabling Fydelia Presence Analytics on Cisco Meraki
- FB pixel for Fydelia
- Fydelia Dashboard Overview
- Generating free voucher codes
- Hotel WiFi Features
- How to add a background slider with zoom effect to your guest WiFi splash page
- How to change the redirect URL after successful login
- How to enable automatic email validation
- How to play a video Ad before guest WiFi users can sign on
- Instant provision of a new account
- iPhone QR scanning won't redirect to captive portal
- Key Announcement for UniFi API Users: MFA - Multi Factor Authentication with Ubiquiti UniFi in July 2024
- Managing your clients with sub-accounts
- Managing your subscription
- Piggy integration with Fydelia WiFi
- Purchasing vouchers with WiFi Pass
- Real time analytics dashboard
- Reports
- Set VAT amount on your WiFi passes
- Simplifying Guest WiFi
- Starting a 14-day trial
- Use your WiFi for COVID-19 Track & Trace
- Using free vouchers in your Fydelia splash page
- Walled Garden and Firewall IP settings
- What is WiFi marketing?
- WiFi Pass overview
- Show Remaining Articles ( 18 ) Collapse Articles
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- Adding a certificate to a Fortigate Captive portal to prevent browser errors
- Age-based marketing redirects
- Connecting your Access Point with a PoE Power Injector
- Enabling Fydelia Presence Analytics on Cisco Meraki
- How to add a background slider with zoom effect to your guest WiFi splash page
- How to add an Account user to your Account
- How to block a compromised Amazon Firestick
- How to change the redirect URL after successful login
- How to Download the Visitor Reports
- iPhone QR scanning won't redirect to captive portal
- Key Announcement for UniFi API Users: MFA - Multi Factor Authentication with Ubiquiti UniFi in July 2024
- Piggy integration with Fydelia WiFi
- Reserved classes
- Walled Garden and Firewall IP settings
-
- Age-based marketing redirects
- Custom domains and white labelling
- DOB Redirect - landing page based on visitors' age
- FB pixel for Fydelia
- Fydelia Dashboard Overview
- Hotel WiFi Features
- How to enable automatic email validation
- Purchasing vouchers with WiFi Pass
- Real time analytics dashboard
- Reports
- Test article
- Use your WiFi for COVID-19 Track & Trace
- WiFi Pass overview
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Integrations
- Build your DotMailer marketing database using WiFI
- Integrating with your TalkBox account
- Piggy integration with Fydelia WiFi
- Send customer WiFi data in real time to your MailChimp email marketing platform
- Send Guest WiFi data to your Campaign Monitor list
- Send guest WiFi data to your SproutSend marketing platform
- WiFi integration with Klaviyo CRM
- Zapier Integration Overview
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- Build your DotMailer marketing database using WiFI
- Integrating with your TalkBox account
- Piggy integration with Fydelia WiFi
- Send customer WiFi data in real time to your MailChimp email marketing platform
- Send Guest WiFi data to your Campaign Monitor list
- Send Guest WiFi data to your Constant Contact lists
- Send guest WiFi data to your SproutSend marketing platform
- WiFi integration with Klaviyo CRM
- Zapier Integration Overview
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Hardware and Networks
- Accessing your Fydelia dashboard
- Aerohive
- Applying an SSL Certiificate to your MikroTik HotSpot
- Aruba - built in controller
- Aruba InstantOn
- Cambium - Setup guide
- Cisco Meraki
- Cisco Mobility Express
- Configuring your UniFi controller to redirect guests to Fydelia splash pages
- Configuring your UniFi Splash page
- Connecting your UniFi Access Point
- Creating a FortiNet External Captive Portal
- Creating a Fydelia captive HotSpot portal on a MikroTik RouterBoard
- Creating a MikroTik Hotspot on a VLAN
- Creating an Admin user in a UniFi Controller (Classic Interface)
- Creating an Admin user in a UniFi site
- Creating an EnGenius splash page
- Datto OpenMesh Setup Guide
- DrayTek Vigor 28xx
- External Captive Portal with TPLink OMADA
- External Captive portal with Zyxel Nebula
- Finding and editing your splash page
- Getting Fydelia connected to your network
- Guest Email validation with MikroTik
- Guest internet Voucher coupon generation on MikroTik
- Guest WiFi EnGenius Cloud setup
- How to redirect D-Link Nuclias guests to a Fydelia external captive portal
- IgniteNet ecCloud External Captive Portal setup
- Migrating UniFi APs to another controller
- Ruckus - SmartZone Setup Guide
- Ruckus - ZoneDirector Setup Guide
- Ruckus Unleashed External Captive Portal setup
- Setting up voucher pages with Plasma Cloud
- SonicWall - Setup guide
- Step by Step : Connecting a UniFi Access Point
- UniFi Hotspot Manager
- UniFi issue with iPhones - won't redirect to the captive portal
- UniFi known issue: Problems connecting with Laptops
- UniFiOS captive portal splash page setup
- Walled Garden and Firewall IP settings
- What is PoE?
- Show Remaining Articles ( 26 ) Collapse Articles
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- Accessing UDM Pro directly from the WAN
- Configuring your UniFi controller to redirect guests to Fydelia splash pages
- Configuring your UniFi Splash page
- Connecting your UniFi Access Point
- Creating an Admin user in a UniFi Controller (Classic Interface)
- Creating an Admin user in a UniFi site
- Key Announcement for UniFi API Users: MFA - Multi Factor Authentication with Ubiquiti UniFi in July 2024
- Migrating UniFi APs to another controller
- Step by Step : Connecting a UniFi Access Point
- UniFi Hotspot Manager
- UniFi issue with iPhones - won't redirect to the captive portal
- UniFi known issue: Problems connecting with Laptops
- UniFiOS captive portal splash page setup
Creating a FortiNet External Captive Portal
Prerequisites
- Your FortiGate firewall must be running FortiOS6.0 or higher. Fydelia was tested on a FortiGate 40F running FortiOS v6.4.6 build6083 (GA)
- Admin access to your FortiGate firewall
- At least one compatible FortiAP device connected to the LAN socket of your FortiGate firewall. In this example we’re using a FortiAP231F. No direct AP configuration is required
CREATE AN SSID
Under “WiFi & Switch Controller” click SSIDs
Click Create New -> SSID
SSID and DHCP
Enter a name for your SSID (you will enter the actual broadcast network name further down)
Also enter your desired IP range for guest devices and enable DHCP:
WIRELESS NETWORK SETTINGS
Pay attention to these steps, as the captive redirect will not work without them
1) SSID Name
Under WiFi Settings enter an SSD Name, such as “Fydelia Test”
2) Security Mode
Under Security Mode, choose “Captive Portal”, then “External”.
You will need to copy/paste in your full Fydelia splash page URL:
As you can see, after login we will redirect the guest to https://google.com
Creating the WiFi User Account
3) User Groups
You must assign a user group. We will just assign it to the default guest group related to the firewall.
Create a group called Fydelia_Users
Edit the new group and click “+” to add Members:
Click CREATE and then User:
Choose “Local User”
Click “Next” at the bottom of the screen
Enter a username and password that you will use on your Fydelia splash page settings, such as:
- fydelia / fydelia123
Click Next until you’re done
Make sure that the User groups setting shows your new User Group:
4) Exempt Destinations/Services
This step ensures that guests are allowed out to the Fydelia.com splash page even though they’re not yet connected to the internet. This is, effectively, the pre-authentication walled garden setting:
Click the + button:
Click CREATE
Choose “Address”
Enter a name, Choose FQDN and enter “ondemand.fydelia.com”
Click OK and Click your newly created entry. Make sure it is showing in the settings:
Click OK at the bottom of the screen to save your settings.
WiFi Policy
It’s likely you already have this set up, but during testing we found that we had to add a policy to route WiFi traffic to the WAN, in order to gain internet access from the AP.
If you do not have a policy set up, create one that links your new SSID to WAN:
You’re all set. Client devices can now authenticate via your Fydelia guest splash page.